OUR UNIQUE VALUE ADD TO THE FABRICATION PROCESS

Taking your new office or remodel from concept to reality has a few very important steps.

#1). Figuring out your exact needs for the space (i.e. how your customers move about the space, your preference for location and size of exam rooms, and even how large you want the break room to be!).

#2). The design process, to decide on the look, feel, and function of your office. Not sure how to make that decision? Lucky for you we have an easy how to guide for reference! Click here for How to Start the Design Process.

#3). Last but not least, the main attraction of this post… THE FABRICATION AND BUILD OUT STAGE!

Not to toot our own horn, but there are a number of elements that truly set Ennco apart from our peers including but not limited to our years of experience in the industry, our use of the most advance technology, and finally our quality and attention to detail.

Industry Specific Experience

Would you hire a plumber to build you a house? NO…so why would you hire a local casework builder to create your optical space?

Every city in the country has at least one local builder and in many cases they are very good at what they do.  What they do, however, isn’t designing and building successful Optometry and Ophthalmology spaces. Your typical casework builder does a mix of local projects from kitchens in private homes to commercial cabinets in schools or government buildings. However, in optical spaces there are a very unique set of needs associated with the build and design. Our high level of experience in the industry allows us to make your space work like a dream!  We’ve heard many accounts of someone using the local cabinet/millwork provider only to discover there are horrible flaws in the logic used to build the space (i.e. work surfaces too high, frames displayed too low, low end materials used in an  industrial grade setting etc…).  What works in a kitchen will not carry over to a smooth running and profitable optical dispensary.  So we pride ourselves on the ability and know-how specific to the optical industry…no “faking it till you make it here”.

Most Advanced Technology

Nearly every machine in our fabrication shop is CNC (computer) controlled, meaning we can fabricate exactly what was drawn during the design process… cool huh?!? This ability allows us to really step outside the box and create truly custom displays that couldn’t be built by just anyone. Our computer rich environment means that we have fewer fabricators in our shop than many of our competitors.  Our small team is able to see each and every project from “cradle to grave” and we take a huge amount of pride in the quality of the finished product.  In a huge, labor rich factory any given employee may only see a tiny part of the puzzle but never actually see the finished product, at Ennco that’s just not our style!

High Quality and Unprecedented Attention to Detail

Remember the really cool CNC machines we talked about earlier? Yea…well the REALLY cool thing is they allow us to build casework and displays with an amazing amount of accuracy! We’ve removed the chance for human error in nearly every step of the building process which allows the fabricators to keep an extra close eye on the quality of the finished product and avoid costly mistakes. All of our casework is built above the standards for AWI cabinetry. We use thicker and stronger materials than most shops so the pieces you buy will last until you want to change them out rather than need to. It’s not uncommon to hear of spaces we’ve built that have been unchanged for 20 years. We also dowel and screw all of our casework and don’t use staples or nails on anything we build. This is a much more difficult way to build things but the quality of the finished product is second to none.

We hope you enjoyed this quick glimpse into the Ennco shop! Check back later for more posts like this and much more.

YOUR NEW OFFICE (PART 3)

Click Here for Part 1, and Here for Part 2.

“The architect… did not consult with the doctor on budget expectations or share industry average construction costs prior to starting the design.”

Who’s the decider?
A major issue that designers (mostly independent) struggle with is the notion of not invented here. By this, I am referring to ideas that you’ll have about how you want the space to look or flow. Many designers feel that they are the professionals and WHATEVER they say is what should be done.

I understand where they’re coming from. It’s tempting to insist upon applying all my years of experience to any given design but that experience has afforded me a process that incorporates your needs and ideas and ultimately leads to better design.

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The reality is that your ideas are critical to the design process and whomever you choose should welcome your input. I tend to take a devil’s advocate approach with clients. Every idea should be both valid and challenged.

If you are working with someone that can take your project from start to finish, it is more likely that you will see more of your ideas come to fruition, since a big picture view means they’ll be able to see the advantages and logic behind your ideas.

Some changes are likely but the possibility of incorporating some of your own ideas and desires becomes much simpler as we carefully consider your space, clientele, type of business and other needs.

And the runner up is…
If the major lesson of getting started in your new practice is LOCATION, LOCATION, LOCATION, then the second lesson of designing the space is TIME, TIME, TIME.

You should take your TIME in the overall design process, as the end result will greatly impact your productive space. Taking time up front in design can save you COUNTLESS dollars once you start building.

Getting your store fixtures (in the big scheme) is a very small part of the design process and can take place quickly if you are using “stock fixtures”. Custom fixtures means lots of design and build time. A good design firm can help you decide where your time will be best spent.

Once upon a time…
A client asked us to review plans that had been drafted by a high priced architectural firm that had never done an optical space. Upon first glance, the lab was in the back (not near the dispensing area for quick access), the professional space took up almost the entire store and left very little space for reception and selling.

With close to 50% of practice revenue coming from eyewear sales, having 15% of the space to accommodate that work is not logical. The architect, being used to doing high end projects, did not consult with the doctor on budget expectations or share industry average construction costs prior to starting the design.

It only took moments looking at the finish schedule to see that the lighting was going to take nearly 60% of the total budget the client had shared with me for the whole project. The reception desk had a rather tight radius and was to be covered in large marble tiles (just because it can be drawn does not mean it can be built). Since tiles don’t bend, this was going to be both a challenge and not likely yield acceptable results.

To make matters worse, the project was started before the client had dialed down all the final details.

Sometimes less is…umm…less
The client started changing the fixtures, locations of fixtures, colors and finishes to save costs after the project started. In this case, the contractor was quite happy to accommodate because each change order was accompanied by a $250 charge PLUS return or cancellation fees on the originally specified materials PLUS the markup on the new materials. As you can imagine, this did not really reduce the price of the project. Instead, it created a space that cost a lot with downgraded materials.

Happy client experiences
We iron out details prior to construction start or even seeking formal bids. Getting a bid from a floor plan without a finish schedule and reflected ceiling plan with specifications for the space is set up for a very frustrating guessing game that could impact your business for years to come.

Allowing too many variables is not the way to start your new business. When all the details are dialed down, your estimates of cost will be more accurate and the suppliers can check stock on the finishes to make sure lead times are not affected by back orders, discontinued colors, etc.

Careful pre-planning minimizes change-orders to issues related only to site conditions… things beyond the control of you and subcontractors. I strive for maximum change orders of 5% of the original bid/estimates from the general contractor.

The best professional design takes approximately 4 to 6 weeks. The pace of completion is dictated by planning. On-the-fly decisions slow the process. During the entire process, you’ll have financing and other details to juggle, along with your regular work.

Taking time up front and being involved through the design process will give you comfort knowing that when construction starts, you can stay focused on what you do best….eye health and fashion.

This is part three of a series. Part one is here. Part two is here.

Thinking about moving or opening a new office? Give us a call. We’d love to answer any questions you may have. 800.833.6626